Privacy Policy

Last updated: September 9, 2026

Saeed Noor Trucks Transport L.L.C. (“Saeed Noor,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect when you visit https://saeednoortransports.com/, contact us, request a transport quotation, or communicate with us through email, telephone, WhatsApp, or our website forms.

By using this website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it before processing the relevant information.

1. Who We Are

This website is operated by Saeed Noor Trucks Transport L.L.C., a transport-services business based in Dubai, United Arab Emirates.

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

  • Your name, company name, email address and telephone number
  • Pickup and delivery locations
  • Cargo description, quantity, weight, dimensions and photographs
  • Preferred transport date, time and service requirements
  • Messages and other information submitted through our enquiry or quotation forms
  • Information sent through email, telephone or WhatsApp
  • Website usage information such as pages visited, approximate location, device type, browser type, referring page and interaction data
  • Technical and security information, including IP address, server logs and information used to detect misuse or technical problems
  • Comment information if you choose to leave a comment on a blog post where comments are enabled

Please do not submit unnecessary sensitive personal information through our forms, email or WhatsApp. Only provide information relevant to your transport or business enquiry.

3. How We Collect Information

We may collect information:

  • Directly from you when you complete a website form
  • When you call, email or send us a WhatsApp message
  • When you request a quotation or transport service
  • Automatically through cookies, analytics tools, server logs and similar technologies
  • From a person or organization acting on your behalf in relation to a transport enquiry

4. How We Use Your Information

We may use personal information for the following purposes:

  • To respond to enquiries and quotation requests
  • To understand cargo, pickup, delivery and lifting requirements
  • To recommend an appropriate transport option
  • To communicate about pricing, availability, scheduling and service arrangements
  • To provide and administer requested transport services
  • To maintain business, enquiry and service records
  • To improve our website, content, customer experience and service information
  • To measure website performance and understand general website usage
  • To protect the website, prevent misuse and investigate technical or security issues
  • To comply with applicable legal, regulatory, accounting or reporting obligations
  • To establish, exercise or defend legal claims where necessary

5. Legal Grounds for Processing

Depending on the circumstances and applicable law, we may process information because:

  • You have given consent
  • Processing is necessary to respond to your request or take steps before providing a service
  • Processing is necessary to perform an agreed service
  • We have a legitimate business interest that does not override your applicable privacy rights
  • Processing is required to comply with a legal obligation
  • Processing is necessary to protect legal rights, prevent misuse or maintain website security

6. Contact Forms and Quotation Requests

When you submit a contact or transport-quotation form, we use the information provided to review your request and communicate with you. Form submissions may be delivered to our business email account and retained in relevant email, website or operational records.

Submitting a form does not create a transport contract or guarantee vehicle availability, pricing, scheduling or acceptance of a job. Additional information may be required before a quotation or service can be confirmed.

7. WhatsApp, Telephone and Email Communications

Our website provides links that allow you to call, email or contact us through WhatsApp. If you use WhatsApp or another third-party communication service, your information will also be processed according to that service provider’s own terms and privacy practices.

Please review the privacy settings and policies of any third-party communication platform before submitting personal or commercially sensitive information.

8. Cookies and Google Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, protect the website and understand how visitors use our pages.

We use Google Analytics 4 to collect aggregated information about website traffic and interactions. This may include pages viewed, session activity, approximate geographic region, device and browser information, referral source and similar usage data. Google Analytics may use first-party cookies, including cookies used to distinguish users and maintain session information.

Analytics information helps us understand website performance and improve our content and services. We do not intentionally send names, email addresses, telephone numbers or form contents to Google Analytics.

You may control or delete cookies through your browser settings. Where required, non-essential analytics cookies will be managed according to the choices provided through our cookie-consent mechanism. Blocking certain cookies may affect some website functions.

You can learn more about Google’s processing practices at Google’s Privacy Policy.

9. Embedded Content and External Services

Pages on our website may include or link to content and services provided by third parties, including Google Maps, Google Analytics, WhatsApp and external informational resources. These providers may collect technical or usage information according to their own privacy policies.

Our Privacy Policy does not control the privacy practices of external websites or third-party services. We encourage you to review their privacy information before interacting with them.

10. Blog Comments

If comments are enabled and you submit a comment, we may collect the information entered in the comment form, together with technical information such as your IP address and browser user-agent string for moderation, security and spam-detection purposes.

Your approved comment name, comment text and profile image, where applicable, may be publicly visible. Do not include confidential, sensitive or unnecessary personal information in a public comment.

11. How We Share Information

We do not sell or rent personal information. We may share relevant information only where reasonably necessary with:

  • Employees or authorized representatives who need it to handle your enquiry or service
  • Website-hosting, email, analytics, communication, security and technical-service providers
  • Transport-related suppliers, operators or service partners where required to review or fulfil your request
  • Professional advisers such as accountants, auditors, insurers or legal advisers
  • Government, regulatory, law-enforcement or judicial authorities where disclosure is legally required
  • A successor organization in connection with a legitimate business transfer, restructuring or similar transaction

Where practical, we limit shared information to what is reasonably required for the relevant purpose.

12. International Data Processing

Some website, analytics, hosting, email or communication providers may process information in countries outside the United Arab Emirates. Where applicable, we take reasonable steps to use service providers and safeguards appropriate to the nature of the information and legal requirements.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, protecting legal rights and meeting applicable legal, accounting or regulatory requirements.

Retention periods may vary according to the type of information, the status of an enquiry, whether a service was provided and any applicable legal obligations. Information that is no longer reasonably required may be deleted, anonymized or securely archived where appropriate.

14. Data Security

We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. These measures may include access controls, secure website connections, account protection, backups, software maintenance and service-provider security controls.

No internet transmission or storage system can be guaranteed to be completely secure. You should avoid sending unnecessary confidential or sensitive information through ordinary website forms, email or messaging applications.

15. Your Privacy Rights

Subject to applicable law and relevant limitations, you may have the right to:

  • Request information about personal data we hold about you
  • Request access to or a copy of relevant personal data
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of information where legally applicable
  • Object to or request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Raise a concern about how your information is handled

To make a privacy request, email info@saeednoortransports.com. We may need to verify your identity before responding. Some information may be retained where required for legal, security, contractual or record-keeping purposes.

16. Children’s Privacy

Our website and transport services are intended for businesses and adults. We do not knowingly request personal information from children. If you believe a child has submitted personal information through this website, please contact us so the matter can be reviewed.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, legal obligations or data-handling practices. The latest version will be published on this page with an updated revision date.

18. Contact Us

For questions or requests concerning this Privacy Policy or your personal information, contact:

Saeed Noor Trucks Transport L.L.C.
Office DB-FF-OF-01, Zulekha Colonnade, Plot No. 200-0, Al Qusais Industrial Fourth, Dubai, United Arab Emirates
Email: info@saeednoortransports.com
Telephone: +971 50 991 6634 | +971 56 626 9606

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